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SURE! Blog

Are you wondering what could be the possible solution to avoid surprise charges on your broadband bill?

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13

Dec, 2016

The Internet service providers these days have come up with many add-on services which are billed but they need to keep the customers well informed about the charges applicable on the services being availed. Sometimes customers out of curiosity  avail a service that they just wish to experience and end up getting billed for it or it may sometime be that a message of being billed is not clear to them and then all issues start wherein the ISP provider is blamed for having hidden charges. Surprises charges are inconvenient […]

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Subscription CRM and the Business Needs

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13

Dec, 2016

For subscription-based companies, every customer touch point affects all of your second-order revenue, which is where the bulk of your company revenue lies. Because of the data-intense nature of your subscription company, you need leverage. Unlike most standard businesses, subscription businesses are built on plans and features. Features are what most dramatically separate subscription companies from others. Though you might have a physical product you’re offering, the notion of a subscription is a virtual one, and what you put into that subscription is largely virtual, too. You need a rich […]

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Necessity of having a Accurate & Robust Billing System

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12

Dec, 2016

The Traditional Business Model did not require much of brain storming as it was just one-time billing and it was done with simplicity without causing any hassle for the consumer or the billing authority. The entrance of recurring business model has increased mental work for the billing department as apart from a fix services customer has the power to anytime subscribe or unsubscribe from any of the add on services. Thus, if your billing model does not support these features the company may not be able to track the amount […]

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How OTT service providers like Netflix, Hulu etc. are contributing to the demise of Pay TV?

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12

Dec, 2016

The year 2020 seems to be looked at as the year when TV industry will die as the OTT players like Netflix and Hulu will take over the audience. Well, a point to ponder upon it is… While it’s true that traditional subscriber and pay TV revenue growth has gone down specifically in USA, and it’s expected to be stalled by the start of the next decade, that doesn’t mean there’s no more money to be made in television. For the moment the report by Price Water House Coopers (PwC) says so […]

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