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SURE! Blog

How SURE! is different from other Cloud Billing vendors in Market Place

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6

Nov, 2014

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SURE!  is a global leader in providing integrated billing, customer care & Subscription Management solution and services for the past 17+ years in Pay Media, Broadband, Cloud and Utilities space. SURE! creates value for its clients by combining domain experience and specialized knowledge with superior execution and delivery.

Few good reasons to consider SURE! Monetized Billing Platform:
  • Scalable: Proven to have successfully managed millions of subscribers with thousands of users.
  • Stable & Cost effective: With its Windows based platform, Admin skills are easily achievable, more manageable and require low first time investment & maintenance cost.
  • Operability: Excellent in operability with features like attractive Graphical User Interface, online help, error–messaging, powerful search features, roles & privileges, extensive reports & hotkeys.
  • Flexibility: Flexible Object Oriented techniques/ N-tier architecture allows greater business logic infusion into the system at later stages
  • Security: Higher security is guaranteed with role based access control, 3DES encryption methods and support for open APIs
Value Proposition:
  • Magnaquest Billing & CRM is open to adapt to the new and emerging business models and delivering changes to partners and customers in meeting time-to-market deadlines.
  • Low upfront investment and pay as you grow pricing model helps Service Providers in managing their budget.
  • Successfully integrated with all leading payment gateways, ERP, FAS and Orchestration Platforms.
  • Addresses many complex scenarios with the effective Packaging & Pricing configuration
  • Supports Multiple billing cycles and wholesale billing
  • SURE! Billing & CRM’s Customer Care module provides 360 degree view of the customer and effectively manages ticket registration, ticket tracking and load balancing among teams.
  • Support Prepaid plans, Prepaid Cards & e-Topup models
Major benefits accrued by our customers post deployment of SURE!  Billing platform are as follows:

Reduced Revenue leakages by way of accurate and comprehensive billing, along with close monitoring of receivables.

  • Improved Decision Making in the areas of packaging of products and/or services as well as subscriber management based on subscribers’ usage profiles 
  • Enhanced control of Operations
  • Increased Productivity and Process Effectiveness by providing flow through provisioning of services and automating mandatory operational processes
  • Improved Subscriber Satisfaction by way of proactive responses to the subscribers’ needs and/or by taking effective customer facing initiatives 
  • Better Affiliate Relationship management and tremendous improvement in collection efficiencies
  • Flexible service bundling, promotions coupled with web based self-care lead to increase in sales
  • Enable the operators to leverage their existing infrastructure to implement newer business models and/or newer services to their subscribers, thus enhancing their revenues
  • Upselling and cross selling of services

Solution Differentiators

  • Role based access control, where every user can be given a well defined role & access privileges, like finance team can be given access only to the pertinent finance screens in Finance module.
  • Fully web-based solution, so that you can access from any place just with internet connectivity.
  • Automated Bill generation and mobile /email /on screen messaging
  • Multiple billing cycles to streamline your operations and revenue flow
  • Single bill presentment for multiple services
  • Unlimited dealer hierarchy and dealer commissions
  • Comprehensive ticket management & work order scheduling functionality. When integrated with contact center system (IVR, Dialer & CTI), this module give you undisputed flexibility in customer care.
  • Revenue leakage can be stopped using collection follow-up
  • Supports Multiple billing cycles, and billing frequencies to ensure frequent cash flow
  • Supports end-to-end business requirements viz., subscriber management, customer care, billing, payments, inventory, financial management, self-care, prospect tracking, field force automation, mediation, MIS reporting
  • Supports both prepaid and post paid models
  • Thoroughly built prepaid models, say, Vouchers, ePINS, Wallets.
By : Satish Garikipati

Satish Garikipati is a consultant with SURE! (a Magnaquest product). SURE! is an internationally acclaimed player in comprehensive end-to-end Subscription Business Solutions for PayTV, Broadband and Cloud Computing businesses – through deployment of Metered Billing, CRM, Service Fulfillment, Value-Added Services, and Managed Services.

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