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SURE! Blog

SURE! Express: Simplifies the whole set of things for you and your customers

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Feb, 2015

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We have seen cloud based subscription service  providers have new billing and revenue management processes that typically go beyond the  capabilities of their current financial infrastructure. Each account requires a recurring bill that accurately presents charges for past transactions, current services, and future subscriptions. Integration with metering is essential to operating at scale. Revenue accounting policies must be enforced throughout the process.  Otherwise, revenue items, especially overage fees, can easily fall through the cracks. However, capital expenditure (CAPEX)  and Operational expenditure (OPEX) and time to market are the key challenges for these service providers.

SURE! is an ideal solution to address all the above challenges. SURE!  provides a single On-Demand Billing Platform that drives service bundling, metering, billing and accounting directly from customer contract and usage data. Spreadsheet accounting, in-house solution and on-premises implementation are a set of things of the past. The moment an order is entered into SURE! all pricing, licensing, billing, and revenue accounting is fully automated. Complex pricing plans can be implemented and managed with ease. Customer specific billing is always timely, always accurate, even for overages. Tracking for expenses and commissions is built in.

In addition, information is captured in a comprehensive database providing unprecedented performance analysis and forecasting capabilities. As a result, operation & finance executives can optimize revenue, lower costs, maximize infrastructure utilization, and better manage the true growth drivers of the business.

For Start-ups: New service providers can leverage full benefits of a low cost and risk free advanced billing and monitoring functions via a multi lingual web interface and without a need to purchase and maintain sophisticated infrastructure.

For existing service providers:  SURE! Express offers a low investment alternative to the service providers who would like to fill the gaps in the existing billing systems. SURE! Express is the best option for the service providers who have plans to outsource activities like billing, subscription management and customer management and in turn helps service providers to concentrate on their core business.

Benefits:
  • Speed to Market:  New products and services can quickly be introduced with no formal limitations for complexity of processing scenarios. Each service considered may be immediately launched without any delay.
  • Cost planning: Service providers can predict and decide with the amount they will spend on their billing processes based on the milestones in their business plans.
  • Affordability: Service providers have the opportunity to use best of breed billing solution without incurring high upfront costs.
  • Scalability:  SURE! works on the relational database which allows the system to scale up from few thousands subscriber records to over a million.
  • Security: Secured system with restricted access to users based on defined roles.
  • Integrations: Pre Integrated with all Industry leading Payment gateways, FAS, ERP and many other external systems.
  • Upgrades:  Access to free future product upgrade versions
In short:
  • Supports different Billing models including Prepaid, postpaid, flat rate and usage based
  • Flexible package to suit market demands
  • Easy to configure business scenarios and multiple roles
  • Seamless integration with Financial Accounting Systems, Payment Gateways and many external systems
  • 360 degree view of the subscriber information
  • Invoicing and monthly bill generation
  • Role based access control to the users
  • Comprehensive reporting
By : Satish Garikipati

Satish Garikipati is a consultant with SURE! (a Magnaquest product). SURE! is an internationally acclaimed player in comprehensive end-to-end Subscription Business Solutions for PayTV, Broadband and Cloud Computing businesses – through deployment of Metered Billing, CRM, Service Fulfillment, Value-Added Services, and Managed Services.

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