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One of the industry leading, US based utility companies switches to SURE!

Subsription management systems are not capable to build a highly-scalable environment that
supports parallel computation and full integrated. These applications were not designed to
ease the processes of daily utility operations while improving decision-making with enhanced
information and reporting. The case study focuses on how SURE! addresses customer needs
by supporting flexible pricing plans, service catalogs, automated billing, among others in an
integrated approach for increased operational efficiency.

About the Client

One of the industry leading utility companies specializes in the repair and replacement of residential heating and air conditioning systems, water heaters, plumbing systems, and electrical systems;on the subscription model. They also provide indoor air quality products, such as whole-house humidifiers, air cleaners, and duct cleaning. Customers now can rely on service providers for better deliver responsive service, unmatched reliability and superior products – all at a very affordable price.

Utility service providers are dedicated to providing innovative enterprise solutions to utilities, local governments and sub metering companies. Apart from this, current management Systems are not capable to build highly-scalable environment that supports parallel computation and are not fully integrated. These applications were not designed to ease the processes of daily utility operations while improving decision-making with enhanced information and reporting.

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