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Telecom CRM: A perspective from the customer experience management
Telecom market today is an extremely competitive one with multiple players, varied technologies, comprehensive value chain and more importantly caters to varied set of customers.
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Growing Influence of Mobile Broadband and What it means for ISPs in 2015
In a report published this week by Mobile Industry Review, the team has collected, summarized and analyzed the available set of information about the state of internet and how it is impacting the lives of people around the world.
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Customer Win
Another African Operator embraces SURE! Billing and CRM:
In the budging African communications market, SURE! is set to deploy its solution to yet another fiber ISP. With operations in multiple booming markets, this operator is expecting a whopping 100% growth in one year. With Magnaquest’s expertise in enabling customers grow multi-fold at their disposal, this African Operator is excited about the coming few months.

“Initially, the operator agreed to roll out the solution in a phase wise manner with one country at a time. However, with the solution strength we bring to the table and deployment history, they decided to go ahead and deploy the solution for their complete operations. This is a big achievement and a confidence booster for us. We will strive to keep up the confidence that the operators have on us and keep pushing the boundaries for improving our service quality.” Said Rajiv Debbad, Global Sales Director.

 
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Upcoming Events
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Mobile World Congress 2015
Barcelona
2-5 March 2015
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