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Customer Management

Customer Management

Utility Customer Support Representative can easily view account status data and service customer requests, allowing faster and more efficient customer care.

  • Supports different customer categories – residential (owner, tenant), corporate, commercial
  • Account activation and deactivation
  • Customer and account hierarchy management via customer, bill and report views
  • Credit classification and credit control
  • Advanced search facilities using account attributes
  • Correspondence generation

Customer Management

Municipal Utilities Solution from SURE!
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