Key information management
Records and store customer details like name,
ID, term, start date, renewal terms, products,
billing type and frequency.
All complaints are registered via calls, IVRS, Web self
care or from Shop Outlets are properly tracked,
assigned, monitored and closed and communication is
given back to customer. Also, track complaints
Work on your customer requests the moment they
are generated. Whether it is related to
provisioning or complaints, our system prioritize
requests on various parameters.
Roll out and monitor various online and offline
campaigns by being where your customers are.
Monitor key metric and improve your campaign
In case of Box based OTT, track
the inventory items and maintain
360o Self View
Subscriber has the total control ove