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Subscription Billing

SURE! Subscription Billing solution to manage Recurring revenues

Businesses across industries are switching from their traditional business models to Subscription based business models. Online recurring billing transition has led customers to use a product / service as and when they are required / On-Demand without any long term commitments. The On-Demand economy has revolutionized the commercial behaviors of the customers and transformed businesses as their focus on product sales is shifted to building deepest customer relationships. The rapid increase in the number of businesses entering this new On-Demand business model demonstrates the advancements in technological innovations. It has enabled businesses provide Software (SaaS), Infrastructure (IaaS), Platform (PaaS), Storage, Products, Database and Consumer services as required.

Business models can be monetized in an unlimited number of ways; with automated Subscription/Recurring Billing model, businesses have started gaining significant competitive advantage and began addressing challenges associated to recurring revenues with their focus on pricing and packaging. The number of businesses shifting to this model is increasing and is observed across various sectors, starting from services provided by Technology industry to other industries that provide traditional services including Media (newspapers and magazines), Food services (food delivery), Leisure services (gyms and health clubs), Retail, Device Manufacturers, Grocery delivery services, Education content, Transportation, Travel accommodation, Pet care and others. Thus businesses need a system that can support the explosion in service offerings and handle growing complexity of pricing models.

SURE! solution provides an end to end Online Subscription Billing and Subscription Management System that supports flexible and complex pricing, usage based on-demand billing, automated recurring billing, dynamic product packaging and offering based on your customer preferences along with the 360 degree customer management. Our solution fits in dynamic business environments enabling efficient handling of billing and revenue management while providing scope to evolve the business.

Online Subscription Billing Key Features:

  • Pricing and plan management – Allows you to create and provide attractive plans instantaneously and enables dynamic price definitions based on multiple criterion.
  • Order management – Helps managing customer information and subscription of all services / assets provided while enabling faster order to cash cycle
  • Subscription based recurring billing and usage based Billing – Supports flexible and complex billing for various complex business models
  • Trouble ticket management – Provides effective problem resolution mechanism to enhance customer satisfaction
  • Subscriber management – Provides centralized subscriber management with the help of real time charging and accounting of subscriber’s usage
  • Discounts and coupons – Enables you to increase new customers and reward existing customers  by offering flat and percentage based discounts and coupons
  • Partner management – Manages agreements with Partners and handle revenue settlements with them
  • Notifications – Automated rule based E-mail and SMS notifications to Subscribers and Users
  • Customer self-care – Enhances customer experience by allowing customers to manage their subscription plans and payments at their convenience
  • Dunning – Easily configurable rule based Dunning and Credit check management to improve collections efficiency
  • Reports & Analytics – Enables you to generate wide range of real time reports both standard and customizable which can be viewed on the dashboard

Online Recurring Billing Business Benefits:

  • Enhanced Customer Experience
  • Monetization through Subscription and Usage Based Pricing
  • Lower Total Cost of Ownership
  • Scaling Multi Country Businesses
  • Faster Time to Market
  • Increased Operational Efficiency
  • Reduced Revenue Leakages
  • Maximized ARPU
  • Quick Deployment
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