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SURE! Blog

Wi-Fi: An integral part of our everyday life

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4

Feb, 2016

Wireless internet service has changed the way people use the internet. Emergence of smartphones combined with WiFi penetration has brought a sea-change in the utilization of internet. To some extent, WiFi has been instrumental in the growth of data traffic as well. Its emergence has greatly benefited all of us, however, it also brought in few risks. This article summarizes both pros and cons of WiFi. Ease of Access The most immediate advantage for wireless Internet access is that you are not bound to sit at your desk, using a […]

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An inside view of Australian National Broadband Network (NBN)…. Pros and Cons from end user perspective

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13

Jan, 2016

Several countries have launched implementation of NBN and several more are in the planning stage. There is lot of eagerness in the market, however, there are lot more unanswered questions from Operators perspective and end user perspective. In this report, SURE! Broadband team at Magnaquest chooses to present its view on Australia’s National Broadband Network from end-customer perspective in terms of Pros & Cons and modus operandi. The Australia’s National Broadband Network is bringing out a brand new high speed broadband network, substituting already existing infrastructure and the goal is […]

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Delivering Broadband in Rural Areas via Satellite & Wi-Fi

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17

Dec, 2015

  People who are living in the rural areas are often struggling to get a fast broadband, some of them are unable to receive the broadband at all, while there are some others who are stuck with a speed less than 2Mbps. The internet day-to-day usage is a bit frustrating and sometimes even impossible proposition for some people. There are many issues which affect the delivery of the fast broadband in the rural areas. Following are some related key issues as well as possible solutions to deliver broadband in rural […]

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How a simple line of fiber has become a socio-political weapon and a social equalizer beyond boundaries

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20

Aug, 2014

When communication revolution started, no one might have imagined the scale at which it might change the world and how much it end up impacting our lives. After decades of mammoth strides, we are living in a world where information is absolute power. Information, used at the right time in the right situation is all that is needed to push the world into an absolute awe or absolute anarchy. People, powerful people, are powerful because they know this for a fact have been successful in positioning the information that is […]

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Africa: Now and Beyond.

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25

Jul, 2014

Africa is the second largest and the second-most-populous continent in the world. With that population and the rapidly expanding consumer base, the African market is poised for an explosive growth in terms of embracing evolving communication technologies. If the projected growth rates for African economy are to be true, it will outpace some of the fastest moving economies of the world in the next 5 years. African businesses recognizes the importance of emerging technologies such as mobile, cloud, and social media in the current dynamic marketplace, though the adoption rate […]

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Be Aware and Arrest Revenue Leakages

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24

Jul, 2014

What is one of the key features to be supported by collection, mediation, rating and billing solution? The ability to interact with Next Generation Networks (NGN) by supporting multiple protocols. As the technology is evolving to IP based applications and beyond, it is quite important that the users have to be authenticated, authorized and accounted for in real time. Latency and Revenue Leakage Many a times the AAA functions are performed with some latency. This obviously calls for a revenue leakage which becomes huge if the latency is quite high […]

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I don’t need a Laptop, I have Broadband!

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28

May, 2014

I remember our professor of marketing telling us the story of who was actually selling the highest number of cameras in the world. It was none of the camera manufacturing giants like Nikon, Canon or Sony but the leading mobile phone manufacturers like Nokia (the then market leader) and Samsung. The concept of alternate products has been familiar for many decades but I never thought that I could relate to something that was so familiar to me. One of my colleagues recently got a swanky new Apple Mac PC for […]

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Do you provide Internet? What’s your ‘take’ on change?

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29

Apr, 2014

Creating differentiation in the communication business is no longer a choice; perhaps it is the way of business today. Also, it is not an annual exercise any longer; it requires your constant attention in order to delight your customers for the first time and forever. In order to do this, your internal systems need to share your rigour and also support you in bringing out change that is demanded (stated or unstated) by your customers. A robust broadband billing system is one such internal control that requires being up to […]

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For Matters of Convenience, SURE!

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7

Apr, 2014

Ever tried explaining how a new tablet works or how to access one’s mail over the phone to an elderly person. You will find it steep to get the message across (with a few exceptions, of course). Day to day life of the young today is highly complicated. They are in a maze of devices and varied interfaces and have to access them just to get through the day. Thankfully, GEN Y is intuitive enough to handle all sorts of interfaces they encounter every day. But, what makes things complicated […]

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5 New Year’s Resolutions for Your Broadband Business in 2014

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9

Jan, 2014

Happy holidays to you, your family and staff from all of us at SURE!. I hope this holiday season is full of joy and celebration. And, while you’re gearing up with new plans for the coming year, I hope you take a moment to think of innovative and better ways to delight your customers. Here are our suggestions on ways you can use our award-winning SURE! suite of software solutions to delight your customers. Resolution #1 – Find Ways to Increase ARPU Are all your customers aware of the bouquet […]

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